Shipping and Returns
Shipping Within the EU!
Your order will be shipped within 1 to 3 business days
You will receive the track and trace code shortly after your payment, which you can use to track the package.
14 days return period
You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are at your own expense. These costs amount to approximately 7.25 euros per package, consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the product with all accessories supplied and - if reasonably possible - in the original condition and packaging will be returned to the entrepreneur. To make use of this right, you can contact us via info@authentiekevloerkleden.nl .
We will then refund the order amount due within 14 days of registering your return, provided that the product has already been returned in good order. If the product is damaged or the packaging is damaged more than necessary to try the product, we can pass on this reduction in value of the product to you. So treat the product with care and ensure that it is properly packaged when returning it.